EstimateEase.AI Privacy Policy

EstimateEase.ai Privacy Policy
Effective Date: 18 June 2025

This Privacy Policy describes how we, Agency 2525 Strategies which operates EstimateEase.ai, collects, uses, discloses, and protects your personal information when you use our AI-powered SaaS platform (“Service”) accessible at www.EstimateEase.ai and on the online estimators on our clients' websites.

1. Application of British Columbia Privacy Law

We are committed to protecting your privacy in accordance with the British Columbia Personal Information Protection Act (PIPA). This policy sets out how we handle personal information collected from individuals using our services in British Columbia.

2. Types of Information We Collect

When you use our Service, we may collect the following personal information:

  • - Name

  • - Email address

  • - Phone number

  • - Postal code

  • - IP address

3. How We Use Your Information

We use your personal information to:

- Provide, operate, and improve our Service

  • - Communicate with you about your account or our Service

  • - Respond to inquiries and provide customer support

  • - Analyze usage and trends to enhance user experience

  • - Comply with legal obligations

4. Data Sharing and Third-Party Service Providers

We do not sell your personal information. However, we may share your information with third-party service providers solely to perform services on our behalf under strict confidentiality agreements. These providers include:

  • - ActiveCampaign & EasyLeads: CRM functions and site analytics

  • - Google Analytics: Site usage and traffic analysis

  • - Intercom: Support ticketing, live chat, and analytics

  • - HotJar: User feedback and UX tracking

  • - Vercel: Web hosting (servers may be located in the USA)

These third parties are authorized to use your personal information only as necessary to provide services to us.

5. Data Security

We take your data security seriously and use appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

6. Cookies & Tracking Technologies

We use both first-party and third-party cookies for:

  • - Essential Cookies: Enable core site functionality and access to secure areas.

  • - Analytical/Performance Cookies: Aggregate and anonymize data about site usage.

  • - Functionality Cookies: Remember your preferences and settings.

  • - Targeting/Advertising Cookies: Make advertising more relevant and prevent repeat ads.

Third-party service providers (e.g., Google Analytics, HotJar, ActiveCampaign) may set cookies to collect usage statistics and deliver advertisements through our Service.

7. Children’s and Minors’ Privacy

Our Service is not intended for children, but may be accessed by minors under 18 if they are users of a local service company utilizing our online estimate tool. We do not knowingly collect personal information from children under 13.

8. International Data Transfers

Some of our third-party service providers (including hosting providers) may store or process your personal information outside Canada, including in the United States. We ensure appropriate safeguards are in place as required by PIPA.

9. Access, Correction, and Contact

You have the right to request access to, or correction of, your personal information. For privacy inquiries, contact us at:

Email: [email protected]

Phone: 236-237-2525

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.